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Frequently Asked Questions

Q: CAN FRIENDS/FAMILY OFFSET THE $200 ATHLETIC FEE REQUIREMENT?

A: Yes.  Athletic fees are an approved item that the Arizona tax law allows a credit.  Please review the attached PVUSD published flyer and contact your tax profession for additional information if needed.

Web Calendar

TAG MENU PHOTO

Q: WHY CAN'T I SEE EVENTS ON THE WEBSITE CALENDAR?

A: You might not have all teams selected in the ‘Show tag Menu’. There is a button below and right of the calendar where you can customize the team events displayed. Make sure all teams your athlete is rostered on and/or the volunteer roster are selected.


WEBSITE SIGN IN

Q:  HOW DO I SIGN IN TO THE WEBSITE?

A:  You will be able to track your volunteer/Dib items and be able to post comments on photos/videos only if you have signed in to the website at: https://www.pinnaclefootball.com scroll to the top right corner of the page and click 'sign in'.  Click on the link below to see full step by step instructions.


ADD A FAMILY MEMBER TO TEAM COMMUNICATIONS

Q: HOW DO I ADD A 2ND PARENT OR GUARDIAN TO Team Communication on MY SE ACCOUNT?

A. If an account owner wishes to add another parent or guardian to their account to receive emails from the PHS football system, there are two options.  
 
Option 1:  Add a 2nd Email Address to the Account Owner’s profile
This is a good option for a family member who is interested in receiving team emails but does not need to manage a player’s profile or calendar.
 
Option 2:  Add a Guardian Under Your Player’s Profile
This is a good option if more than one parent/guardian needs or wants access to the following:   
  • Team Emails and/or Text Messages
  • Team Chat on the Mobile App (used for alerts and urgent updates)
  • Game and Event Reminders
  • RSVP for Events
  • Access to Team Calendar, Photos, Volunteer Sign-ups, and more on the Pinnacle Football Website
Please note:  Guardians can only be added under a Player’s Profile.   If you have more than one player, you can toggle the guardian to manage each player.
 

For desktop instructions, click on the instructions below.  From your mobile device, follow the steps at GUARDIAN ADD.   Contact your team representative for additional assistance if needed.


How to Change the Account Owner (from Player to Guardian) in SE

Q:  How Do I Change the Account Owner in SE?

A:  If your SE account is set up with your Athlete as the Account Owner, parents/guardians will not receive Team Communication or have full access to the football website, team calendar, or messaging features on the mobile app. 

Click the instructions below for step-by-step instructions for changing the SE Account Owner from a Player to a Parent or Guardian.


SE Mobile App - Set up, and Support

Q: HOW DO I SET UP THE MOBILE APP FOR CALENDAR ACCESS, MESSAGES & REMINDERS?

A: See detailed set-up instructions and trouble-shooting tips in the document below.


SE APP MEDIA NOTIFICATIONS

Q: How do I turn off the media notifications I get from the SE app?

A:  In your SE app, go to account settings and then you can toggle each team's notification settings for media to off.  See the following FAQ sheet for detailed instructions.


CLAIM A DIB / VOLUNTEER

Q: HOW DO I SIGN UP TO VOLUNTEER?

A:   Pinnacle Football utilizes the Dibs Tool through SportsEngine to manage our volunteer opportunities and track required volunteer fulfillment.

Visit the ‘Dibs’ section of the website at https://www.pinnaclefootball.com/dib_sessions for available volunteer opportunities and select the event you are interested in.  Within the opportunity, select the date that matches your schedule and enter the requested information.

Q: WHAT ARE THE VOLUNTEER REQUIREMENTS PER FAMILY?

A:  We Request 2 Dibs credits per season for each parent/guardian per player (living together or separately).  We Humbly Ask you to consider signing up for at least 3 Dib items  (3 credits) if you are able.

REGISTRATION

LOOKUP IMAGE

Q:  IS MY ATHLETE REGISTERED WITH SPORTSENGINE?

A:  You will receive emails about football only if you have a registered athlete. To verify the registration visit the website at: https://www.pinnaclefootball.com/registerhere scroll to the bottom of the page and complete the PHS lookup information.

Q:  MY ATHLETE IS NOT REGISTERED, HOW DO I SIGN UP?

A:  Visit the registration page HERE and follow the Steps for SportsEngine and RegisterMyAthlete.  SportsEngine registration is required to be completed now while RMA registration is required to completed and noted as 'Ready for Tryouts' prior to play in August.

2018 Registration Video

While this video is a few years old, it provides valuable information regarding account set up.


ATHLETIC FEES

Q:  ARE MY ATHLETIC FEES TAX DEDUCTIBLE?

A:  For most people, yes, however a definitive answer can only be provided by your personal tax representative.  Also, any activities your athlete registers through PV Schools community education eleyo site may also be deductible or matched through corporate matching. 


MOBILE APP

Q:  HOW DO I get the app?

A:  SportsEngine has a mobile application that will allow you to follow your team, see an up to date roster and more!  Visit your phone's application store and download the SE app.

For help on how it works, click HERE


Football Equipment

Q: What EQUIPMENT does Pinnacle provide?  what do players need to provide?  

A: See below.

     PHS Football Provides:                                                                   Players Provide
      1. Certified Schutt Helmets                                                                          1. Cleats - predominantly white
      2. Shoulder Pads                                                                                                  2. Mouthguard 
      3. Practice Jerseys/Pants                                                                               3. Girdle: 7-pad (preferred) or 5-pad
      4. Game Uniforms                                                                                               4. Game Socks (white)
 
Players will receive school-issued equipment prior to the first official day of helmet/pad practice IF their RMA Registration status is "Ready for Tryouts".   Players are responsible for the safe upkeep of their equipment throughout the season and should report any repairs, adjustments, or sizing issues to the Equipment Manager immediately.

Q: Can I use my own helmet and/or pads?

A: Players may use personal helmets & pads under the following conditions:

  1. Personal helmets and equipment must meet NOCSAE and AIA regulations & safety requirements.

  2. Helmets must have an up-to-date NOCSAE certification.  Youth helmets are not allowed for high school football at any time.

  3. Personal equipment must be inspected for safety and proper fit and approved by the PHS Equipment Manager prior to use at practices and games.

  4. Players must turn in a signed Helmet Waiver to their Head Coach prior to use at practice or games.

  5. Game helmets must be painted Matte White with a White Facemask & White Chin Strap

  6. Personal helmets must be reconditioned and recertified every 2 years at players' expense.

FALL PRACTICE & Heat-Acclimatization Protocols

Q: WHEN DO PLAYERS BEGIN USING HELMETS & PADS? 

A: Official 2023 Season practices begin July 31st.  All players are required to complete 6 days of Arizona AIA Heat Acclimatization Training prior to dressing in full pads.

Day 1-3: Helmets Only.  Players wear Pinnacle practice t-shirts and shorts or 7v7 Uniforms, cleats, and mouthguards.

Day 4-6: Helmets and Shoulder Pads Only.  Players wear practice jerseys over pads, shorts, cleats, and mouthguards.

Day 7 forward: Full Pads - including girdle and practice pants.

 

Q: WHAT IF A PLAYER MISSES A PRACTICE DURING Heat-Acclimatization Training?

A: Players must complete all 6 days of Heat Acclimatization Training before dressing in full pads.  Missed practices will simply delay the day they dress in full pads but players can still practice.

 

Q: CAN I BEGIN PRACTICING IF MY REGISTRATION PAPERWORK ISN'T COMPLETE? 

A: NO!  Once official practice begins - every player MUST be fully registered on SportsEngine and their RMA status says "Ready for Tryouts".  

No player will be allowed to begin Heat Acclimatization Training, practice, or check-out equipment until all registration requirements are met.