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Frequently Asked Questions

SE APP MEDIA NOTIFICATIONS

Q: How do I turn off the media notifications I get from the SE app?

A:  In your SE app, go to account settings and then you can toggle each team's notification settings for media to off.  See the following FAQ sheet for detailed instructions.

ADD A GUARDIAN

Q: HOW DO I ADD A GUARDIAN TO MY SE ACCOUNT?

A: If an account holder that registered a player wishes to add a guardian to their account to receive emails from the PHS football system please follow the steps at https://help.sportsengine.com/en/articles/314 if problems persist, please contact your team representative for additional assistance.

PHOTOS ON BAND APP

Q: How do I view the game photos on the Band app?

A:  Pinnacle booster club has contracted with a photographer to take photos at games.  The photographer, Kenda Newbury, uses the band application to post her photos. To access those photos please see the attached information sheet. These photos are able to be downloaded free of charge, please tag Kenda if you post them to social media.  

WEBSITE SIGN IN

Q:  HOW DO I SIGN IN TO THE WEBSITE?

A:  You will be able to track your volunteer/Dib items and be able to post comments on photos/videos only if you have signed in to the website at: https://www.pinnaclefootball.com scroll to the top right corner of the page and click 'sign in'.  Click on the link below to see full step by step instructions.


CLAIM A DIB / VOLUNTEER

Q: HOW DO I SIGN UP TO VOLUNTEER?

A:   Pinnacle Football utilizes the Dibs Tool through SportsEngine to manage our volunteer opportunities and track required volunteer fulfillment.

Visit the ‘Dibs’ section of the website at https://www.pinnaclefootball.com/dib_sessions for available volunteer opportunities and select the event you are interested in.  Within the opportunity, select the date that matches your schedule and enter the requested information.

Q: WHAT ARE THE VOLUNTEER REQUIREMENTS PER FAMILY?

A:  

We Require 1 Dibs credit per season for each player in your household.  (1 player requires 1 credit, 2 players require 2 credits, and so on.)

We Request  1 Dibs credit per season for each parent/guardian per player (living together or separately.)

We Humbly Ask you consider signing up for 2 Dibs (2 credits) if you are able.


REGISTRATION

LOOKUP IMAGE

Q:  IS MY ATHLETE REGISTERED WITH SPORTSENGINE?

A:  You will receive emails about football only if you have a registered athlete. To verify the registration visit the website at: https://www.pinnaclefootball.com/registerhere scroll to the bottom of the page and complete the PHS lookup information.

Q:  MY ATHLETE IS NOT REGISTERED, HOW DO I SIGN UP?

A:  Visit the registration page HERE and follow the Steps for SportsEngine and RegisterMyAthlete.  SportsEngine registration is required to be completed now while RMA registration is required to completed and noted as 'Ready for Tryouts' prior to play in August.

2018 Registration Video

While this video is a few years old, it provides valuable information regarding account set up.


Web Calendar

TAG MENU PHOTO

Q: WHY CAN'T I SEE EVENTS ON THE WEBSITE CALENDAR?

A: You might not have all teams selected in the ‘Show tag Menu’. There is a button below and right of the calendar where you can customize the team events displayed. Make sure all teams your athlete is rostered on and/or the volunteer roster are selected.


ATHLETIC FEES

Q:  ARE MY ATHLETIC FEES TAX DEDUCTIBLE?

A:  For most people, yes, however a definitive answer can only be provided by your personal tax representative.  Also, any activities your athlete registers through PV Schools community education eleyo site may also be deductible or matched through corporate matching. 


MOBILE APP

Q:  HOW DO I get the app?

A:  SportsEngine has a mobile application that will allow you to follow your team, see an up to date roster and more!  Visit your phone's application store and download the SE app.

For help on how it works, click HERE


Football Equipment

Q: What EQUIPMENT does Pinnacle provide?  what do players need to provide?  

A: See below.

     PHS Football Provides:                                                                   Players Provide
      1. Certified Schutt Helmets                                                                          1. Cleats - predominantly white
      2. Shoulder Pads                                                                                                  2. Mouthguard 
      3. Practice Jerseys/Pants                                                                               3. Girdle: 7-pad (preferred) or 5-pad
      4. Game Uniforms                                                                                               4. Game Socks (white)
 
Players will receive school-issued equipment prior to Aug 8th if their RMA Registration status is "Ready for Tryouts".   Players are responsible for the safe upkeep of their equipment throughout the season and should report any repairs, adjustments, or sizing issues to the Equipment Manager immediately.

Q: Can I use my own helmet and/or pads?

A: Players may use personal helmets & pads under the following conditions:

  1. Personal helmets and equipment must meet NOCSAE and AIA regulations & safety requirements.

  2. Helmets must have an up-to-date NOCSAE certification.  Youth helmets are not allowed for high school football at any time.

  3. Personal equipment must be inspected for safety and proper fit and approved by the PHS Equipment Manager prior to use at practices and games.

  4. Players must turn in a signed Helmet Waiver to their Head Coach prior to use at practice or games.

  5. Game helmets must be painted Matte White with a White Facemask & White Chin Strap

  6. Personal helmets must be reconditioned and recertified every 2 years at players' expense.

FALL PRACTICE & Heat-Acclimatization Protocols

Q: WHEN DO PLAYERS BEGIN USING HELMETS & PADS? 

A: Official Fall Season practices begin August 8, 2022.  All players are required to complete 6 days of Arizona AIA Heat Acclimatization Training prior to dressing in full pads.

Day 1-3: Helmets Only.  Players wear Pinnacle Battle shirts and shorts or 7v7 Uniform, cleats, and mouthguard.

Day 4-6: Helmets and Shoulder Pads Only.  Players wear practice jerseys over pads, shorts, cleats, and mouthguards.

Day 7 forward: Full Pads - including girdle and practice pants.

 

Q: WHAT IF A PLAYER MISSES A PRACTICE DURING Heat-Acclimatization Training?

A: Players must complete all 6 days of Heat Acclimatization Training before dressing in full pads.  Missed practices will simply delay the day they dress in full pads but players can still practice.

 

Q: CAN I BEGIN PRACTICING ON AUG 8TH, IF MY REGISTRATION PAPERWORK ISN'T COMPLETE? 

A: NO!  Once official practice begins - every player MUST be fully registered on SportsEngine and their RMA status says "Ready for Tryouts".  

No player will be allowed to begin Heat Acclimatization Training, practice, or check-out equipment until all registration requirements are met.


AMAZON SMILE

Q: HOW DO I USE MY AMAZON SHOPPING TO DONATE TO PIONEER FOOTBALL?

A: On your mobile Amazon App, select the three bars in the bottom right corner, choose settings and Amazon Smile.  On your desktop, visit smile.amazon.com, go to Account then Other Programs to select AmazonSmile Charity.  For Step by Step instructions on both Desktop and Mobile devices, click the link below.