Frequently Asked Questions
Find answers to frequently asked questions, along with step-by-step guides and instructions.
FAQs are organized by topic , as listed below.
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SportsEngine Registration FAQ
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RMA/Aktivate Registration FAQs
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Fees
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SportsEngine Mobile App Support
Section 3: RMA / Register My Athlete Registration FAQs
Section 4: Football Website & Team Calendar FAQs
Section 5: Volunteering & Dibs FAQs
Section 6: Football Equipment & Practices FAQs
Section 7: Additional FAQs
1. FOOTBALL REGISTRATION FAQS
Get answers and support here for the most frequently asked questions about registering for Pinnacle Football!
Q: What does registration for pinnacle football entail?
Step 1: Register on SportsEngine
This gets your player on the roster and parents/guardians on team communications.
Click Here to Register for the current Season on SportsEngine
Step 2: Complete AIA Registration in RMA/Aktivate (Register-My-Athlete)
All athletes must also complete the Arizona Interscholastic Association (AIA) registration to participate in High School sports. This registration must be updated and completed every year!
A Parent/Guardian must create a new user account OR login to their existing account, review and complete all forms and e-signature, and upload required documents into Register My Athlete (RMA) before the first day of official practice.
Click Here to Register on RMA
See instructions for both SportsEngine and RMA/Aktivate Registration below in the next section:
Q: IS MY ATHLETE REGISTERED WITH SPORTSENGINE?
Q: MY ATHLETE IS NOT REGISTERED, HOW DO I SIGN UP?
A: Visit the registration page HERE and follow the Steps for SportsEngine and RegisterMyAthlete. SportsEngine registration is required to be completed first while RMA registration is required to be completed and labeled 'Ready for Tryouts' before August.
Q: What Fees Do I need to pay and when are they due?
A: There is no fee to "register" for Pinnacle Football. PVUSD requires athletes to pay a $200 Athletic Participation Fee per sport, with a maximum of $400 per year. Athletic fees for all fall sports are paid in August, once school resumes.
Other fees/costs for football may include Spring/Summer uniforms for practices and 7v7 games, Booster Club membership, pre-game team meals, summer camps, etc. To help you plan, you can find an overview of typical costs/fees, (required and optional) below. PLEASE NOTE: $ amounts contained in this outline are strictly estimates based on previous seasons and may be slightly different each year.
2. SPORTS ENGINE FAQS
Get answers and support here for the most frequently asked questions
about Team Communication & Other SportsEngine Functions
Topics
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How To Create an Account and Register on Sports Engine
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How To Add a 2nd Parent/Guardian To Team Communication
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How To Change The Account Owner In Sports Engine
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How To Get The Sports Engine Mobile App
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How To Set Up & Use The SE Mobile App
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Managing Notifications on the SE App
Q: HOW DO I ADD A 2ND PARENT OR GUARDIAN TO TEAM COMMUNICATION FROM MY SE ACCOUNT?
A. The Account Owner can invite additional Guardians to receive team communication from their account. Guardians are added under the athlete's profile. Here’s how:
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Account Owner: Sign in to SE and go to the Household tab on the left side of your dashboard.
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Click on the Athlete's profile. (Note: you cannot add a Guardian to the Account Owner's profile)
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Below the Permissions header, click + Add.
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Input the Guardian’s email address to invite them.
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Check the boxes next to the athlete(s) profile to grant the guardian management access.
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Click Send Invite.
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The added guardian will receive an invite to their email address. Upon accepting, they will then follow the instructions to set up their own SE login and password.
Once the guardian's account is set up, they will have member-level access to team functions on the SE mobile app and website.
Q: How Do I Create an Account on Sports Engine?
A: Parents/Guardians: YOU MUST create a new account using YOUR name, email, and personal information. DO NOT use your Athlete’s information to Create an Account. You will add your Athlete’s information as a sub-profile to your account during the registration process. Click the appropriate links below for detailed instructions.
Q: My sports engine account is registered in my athlete's name. What should I do?
A: If your SE account is set up with your Athlete as the Account Owner, parents/guardians will not receive Team Communication or have full access to the football website, team calendar, or messaging features on the mobile app.
Click the instructions below for step-by-step instructions for changing the SE Account Owner from a Player to a Parent or Guardian.
Q: HOW DO I get the Sports Engine MOBILE app?
A: Download the SportsEngine App to your mobile phone for easy access to Team Communication & Alerts + Schedules/Calendars + Game-Day Rosters.
SE For iPhone: https://apps.apple.com/us/app/sportsengine-team-management/id499597400
SE for Android: https://play.google.com/store/apps/details?id=com.sportngin.android
Q: HOW DO I SET UP THE MOBILE APP FOR CALENDAR ACCESS, MESSAGES & REMINDERS?
A: Find detailed setup instructions and trouble-shooting tips in the document link below.
Q: How do I turn off the media notifications On the SE app?
A: Open the SE app, go to Account Settings, and toggle Media Notification off. This will not affect your ability to receive team messages. Click the link below for detailed instructions and additional tips.
3. RMA / REGISTER MY ATHLETE FAQS
Topics
- How to Register on RMA/Aktivate
- Annual Requirements for RMA registration
- How to Create an aAccount & Start a Registration
- Information for Transfer Athletes
- Annual Physicals & where to get one
- How to Upload Documents & Forms to RMA
- Troubleshooting Document Uploads to RMA
- Additional Help with RMA
Q: WHAT IS RMA/AKTIVATE and HOW DO I get my player REGISTERed?
Per AIA Rules, players will not be allowed to participate in official pre-season (hitting) practices until their RMA is completed and approved by the Athletic Director. Official pre-season practices typically begin the first week of August.
Register on RMA here: registermyathlete.com
Q: Is a new RMA registration required every year?
A: Yes, all athletes must register and complete RMA annually. However, the Brainbook Concussion and Opioid courses are only required once and do not need to be repeated in future years.
Q: How Do I Create an Account and/or Start a Registration in RMA?
A: Create a New Account:
- Go to aktivate.com and click Login. Then click Create Account.
- Complete the information and Submit. Your account is now created.
- Next, you will need to complete a registration for your athlete(s). After you have completed each step, move on to the next section.
If You Already Have an Account:
- Go to aktivate.com, click Login & enter your email/username and password.
- Click on the Parent Portal. Under the column marked "What Would You Like To Do?", Click on Start/Complete Registrations.
Important: Be sure to use the same RMA account for all AIA sports throughout all 4 years of high school. If a new account is created, the required Brainbook Concussion & Opioid courses will not transfer, and your athlete will need to retake them before he can be approved for practices and games.
Q: my son is transfering to Pinnacle from another High school in Arizona. do I need to create a new account in RMA if we already have one?
A: No! You will simply log in to your existing RMA account and select Pinnacle High School when registering for the current season. Here are some additional details that may be helpful in ensuring this process goes smoothly.
Q: DOES MY ATHLETE NEED A PHYSICAL TO PLAY FOOTBALL?
A: YES! All athletes wishing to participate in the current Football Season are REQUIRED to have a physical. Here are the details:
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Physicals must be completed on the official AIA Physical Evaluation Forms for the CURRENT year. The forms can be downloaded from your RMA account. We will also post the forms on the website once they are available in March. Download forms here: 2025/2026 Annual Sports Participation Physical Evaluation
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All Physicals MUST be completed and dated AFTER MARCH 1 of the current year!
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The Forms are to be pre-filled by a parent/guardian, with participation from the athlete, before their appointment.
Q: Where do I get a Physical?
A: Players can get their physicals from a physician or qualified medical provider of their choice. Here are a few suggestions if needed:
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PHS will host a Sports Physical Day with Banner Sports Medicine this spring (Date TBD)
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Your athlete’s Primary Care Physician – Bring the official Current Year AIA Physical Evaluation forms to the appointment.
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PVUSD partners with NextCare for low-cost Sports Physicals. You must bring the official Current Year AIA Physical Evaluation forms to your appointment.
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Most Urgent Care or Walk-in Clinics – Call to confirm. You must bring the official Current Year AIA Physical Evaluation forms to your appointment.
Q: HOW DO I UPLOAD MY DOCUMENTS & FORMS TO RMA?
A: After logging in to your RMA Account, click on the Registration Checklist
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Under the Documents section >> click on the section you wish to complete
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Click on the arrow to the left of the requirement to open it then Click Upload
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The document status will then change from "Missing" to “Pending Approval” until the Athletic Director reviews and approves (or rejects) each document.
Q: WHY CAN'T I UPLOAD ALL PAGES OF THE SPORTS PHYSICAL?
A: The maximum size limit for each section is 64 MB. Uploading the Sports Physical via multiple photos often exceeds this size limit. To correct this, try one of the following:
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Scan all photos into a pdf via Adobe Acrobat OR a free phone app such as “Genius Scan”.
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Try reducing the file size of each photo
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Try converting photos from JPG to PNG
Q: Why does my RMA say "Pending Approval" on the Documents I Uploaded?
A: As required by the AIA, Pinnacle’s Athletic Department must verify the accuracy and validity of all player documents uploaded to RMA. Once approved, your documents will be marked as "Complete" and will be valid for all AIA sports your athlete participates in during the upcoming academic year.
If your documents are rejected for any reason, you will be notified via email with details on the issue.
**Document review and approval may take several days, so be sure to complete your RMA registration early to ensure your athlete is eligible to begin practices once the official season begins.**
Q: WHERE CAN I GET ADDITIONAL HELP WITH THE RMA/AKTIVATE registration PROCESS?
Here are some of the most frequently asked questions:
4. WEBSITE AND TEAM CALENDAR FAQS
Get answers and support here for the most frequently asked questions about
How to Sign In and Use the Website plus how to access the Team Calendar.
Q: HOW DO I SIGN IN TO THE WEBSITE?
A: To gain full access to your Team Pages, Calendar, Photos, and Dibs, you will need to sign in to the Website using your SportsEnging log-in. You can find the sign-in button in the upper right corner of the football website.
For detailed instructions on how to sign in, click on the link below:
Q: WHY CAN'T I SEE EVENTS ON THE WEBSITE CALENDAR?
A: You might not have your team(s) selected in the ‘Show tag Menu’. There is a button below and right of the calendar where you can customize the team events displayed. Make sure all teams your athlete is rostered on and the volunteer roster are both selected.
4. VOLUNTEERING & DIBS FAQS
Get answers and support here for the most frequently asked questions about
DIBS / Volunteering and How to sign up.
Q: WHAT ARE DIBS?
A: Dibs are volunteer shifts or items that need to be filled. All available volunteer opportunities will be posted on the Dibs tab. You can view available Dibs and sign up at any time during the season.
Q: HOW DO I SIGN UP TO VOLUNTEER?
A: Pinnacle Football utilizes the Dibs Tool through SportsEngine to manage our volunteer opportunities and track required volunteer fulfillment.
Q: WHAT ARE THE VOLUNTEER REQUIREMENTS PER FAMILY?
Q: DO I NEED A SPORTS ENGINE ACCOUNT TO CLAIM A DIB ITEM?
5. FOOTBALL EQUIPMENT & PRACTICES FAQS
Get answers and support here for the most frequently asked questions about
Equipment Provided, Needed, and Heat Acclimatization Safety & Training.
Q: WHAT EQUIPMENT DOES PINNACLE PROVIDE? WHAT DO PLAYERS NEED TO PROVIDE?
A: See below.
Q: Can I use my own helmet and/or pads?
A: Players may use personal helmets & pads under the following conditions:
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Personal helmets and equipment must meet NOCSAE and AIA regulations & safety requirements.
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Helmets must have an up-to-date NOCSAE certification. Youth helmets are not allowed for high school football at any time.
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Personal equipment must be inspected for safety and proper fit and approved by the PHS Equipment Manager prior to use at practices and games.
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Players must turn in a signed Helmet Waiver to their Head Coach prior to use at practice or games.
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Game helmets must be painted Matte White with a White Facemask & White Chin Strap.
- Personal helmets must be reconditioned and recertified every 2 years at players' expense.
Q: WHEN DO PLAYERS BEGIN USING HELMETS & PADS?
A: Official Season Practices begin the first week of school (exact date for Fall 2024 TBD). All players are required to complete 6 days of Arizona AIA Heat Acclimatization Training before dressing in full pads.
Day 1-3: Helmets Only. Players wear Pinnacle practice t-shirts and shorts or 7v7 Uniforms, cleats, and mouthguards.
Day 4-6: Helmets and Shoulder Pads Only. Players wear practice jerseys over pads, shorts, cleats, and mouthguards.
Day 7 forward: Full Pads - including girdle and practice pants.
Q: WHAT IF A PLAYER MISSES A PRACTICE DURING Heat-Acclimatization Training?
A: Players must complete all 6 days of Heat Acclimatization Training before dressing in full pads. Missed practices will simply delay the day they dress in full pads but players can still practice.
Q: CAN I BEGIN PRACTICING IF MY RMA REGISTRATION PAPERWORK ISN'T COMPLETE?
A: NO! Once official practice begins - every player MUST be fully registered on SportsEngine and their RMA status says "Ready for Tryouts".
No player will be allowed to begin Heat Acclimatization Training, practice, or check out equipment until all registration requirements are met.
6. ADDITIONAL FAQS
ATHLETIC FEES
Q: ARE MY ATHLETIC FEES TAX DEDUCTIBLE?
A: For most people, yes, however a definitive answer can only be provided by your personal tax representative. Also, any activities your athlete registers through PV Schools community education eleyo site may also be deductible or matched through corporate matching.
Q: CAN FRIENDS/FAMILY OFFSET THE $200 ATHLETIC FEE REQUIREMENT?
A: Yes. Athletic fees are an approved item that Arizona tax law allows a credit. Please review the attached PVUSD published flyer and contact your tax professional for additional information if needed.
Q: How much does it cost to play Pinnacle Football?
A: There are a variety of costs associated with playing Pinnacle Football, including required fees, such as the fees you pay the district for your player to participate in a sport or in summer weightlifting, and optional items, such as player gear and membership levels in the booster club. Please see the attachment below for a list of expected expenses, both required and optional, throughout the calendar year.