Frequently Asked Questions
Find answers to the most commonly asked questions, along with "How To's", and instruction guides.
FAQs are arranged by topic in order of the outline below.
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SportsEngine Registration FAQ
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RMA/Aktivate Registration FAQs
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Fees
Section 2: SportsEngine FAQs, Tools, & How To's
Section 3: Football Website & Team Calendar FAQs & How To's
Section 4: Volunteering & Dibs FAQs
Section 5: Football Equipment & Practices FAQs
Section 6: Additional FAQs
1. FOOTBALL REGISTRATION FAQS
Get answers and support here for the most frequently asked questions about registering for Pinnacle Football!
Q: What does registration for pinnacle football entail?
Step 1: Register on SportsEngine
This gets your player on the roster and parents/guardians on team communications.
Click Here to Register for the 2024 Season on SportsEngine
Step 2: Complete AIA Registration in RMA/Aktivate (Register-My-Athlete)
All athletes must also complete the Arizona Interscholastic Association (AIA) registration to participate in High School sports. This registration must be updated and completed every year!
A Parent/Guardian must create a new user account OR log in to their existing account, review and complete all forms and e-signature, and upload required documents into Register My Athlete (RMA) before the first day of official practice.
Click Here to Register on RMA
See instructions for both SportsEngine and RMA/Aktivate Registration below in the next section:
sportsEngine Registration FAQs & Instructions
Q: IS MY ATHLETE REGISTERED WITH SPORTSENGINE?
Q: MY ATHLETE IS NOT REGISTERED, HOW DO I SIGN UP?
A: Visit the registration page HERE and follow the Steps for SportsEngine and RegisterMyAthlete. SportsEngine registration is required to be completed first while RMA registration is required to be completed and labeled 'Ready for Tryouts' before August.
Q: How Do I Create an Account on Sports Engine?
A: Parents/Guardians: YOU MUST create a new account using YOUR name, email, and personal information. DO NOT use your Athlete’s information to Create an Account. You will add your Athlete’s information as a sub-profile to your account during the registration process. Click the appropriate links below for detailed instructions.
Q: My sports engine account is registered in my athlete's name. What should I do?
A: Click the instructions below for step-by-step instructions for changing the SE Account Owner from a Player to a Parent or Guardian.
Register-my-athlete/aktivate Registration FAQs
Q: HOW DO I REGISTER ON RMA/AKTIVATE
Per AIA Rules, players will not be allowed to participate in hitting practice, which starts around July 29th, until RMA is completed and approved by the Athletic Director so please have this completed before departing for Camp on July 22th! Log in at: registermyathlete.com
Q: DOES MY ATHLETE NEED A PHYSICAL TO PLAY FOOTBALL?
A: YES! All athletes wishing to participate in the 2024 Football Season are REQUIRED to have a physical. Here are the details:
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Physicals must be completed on the official 2024-2025 AIA Physical Evaluation Forms. Download forms here: 2024-2025 AIA Preparticipation Physical Evaluation Packet
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All Physicals MUST be completed and dated AFTER MARCH 1, 2024!!
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The Forms are to be pre-filled by a parent/guardian, with participation from the athlete, before their appointment.
Q: Where do I get a Physical?
A: Players can get their physicals from a physician or qualified medical provider of their choice. Here are a few suggestions if needed:
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PHS will host a Sports Physical Day with Banner Sports Medicine on May 11th, 2024 in the PHS gym from 8am-11am. Athletes can arrive by 10:45am to receive their physicals during this event if they so choose. The Cost will be between $15-Cash Only. Athletes must bring their pre-filled AIA Sports Physical Form
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Your athlete’s Primary Care Physician – Bring the "Official" 2024-2025 AIA Physical Evaluation forms to the appointment.
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PVUSD partners with NextCare for low-cost Sports Physicals. You must bring the official 2024-2025 AIA Physical Evaluation forms to your appointment.
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Most Urgent Care or Walk-in Clinics – Call to confirm. You must bring the official 2024-2025 AIA Physical Evaluation forms to your appointment.
Q: HOW DO I UPLOAD MY DOCUMENTS & FORMS TO RMA?
A: After logging in to your RMA Account, click on the Registration Checklist
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Under the Documents section >> click on the section you wish to complete
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Click on the arrow to the left of the requirement to open it then Click Upload
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The document status will then change from "Missing" to “Pending Approval” until the Athletic Director reviews and approves (or rejects) each document.
Q: WHY CAN'T I UPLOAD ALL 6 PAGES OF THE SPORTS PHYSICAL?
A: The maximum size limit for each section is 64 MB. Uploading the Sports Physical via multiple photos often exceeds this size limit. To correct this, try one of the following:
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Scan all photos into a pdf via Adobe Acrobat OR a free phone app such as “Genius Scan”.
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Try reducing the file size of each photo
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Try converting photos from JPG to PNG
Q: WHERE CAN I GET ADDITIONAL HELP WITH THE RMA/AKTIVATE registration PROCESS?
Q: What Fees Do I need to pay and when are they due?
A: There are no fees due when "registering" for Pinnacle Football however, all PHS athletes are required to pay a $200 District Athletic Participation Fee for each sport they participate in during the school year - up to $400/per year. Athletic Fees for Football will be due in Aug 2024.
Other fees/costs for football may include Spring/Summer uniforms for practices and 7v7 games, Booster Club membership, team pre-game meals, summer camps, etc. To help you plan, you can find an overview of typical costs/fees, (required and optional) below. PLEASE NOTE: $ contained in this outline are strictly estimates based on last season and may be slightly different this year.
2. SPORTS ENGINE FAQS
Get answers and support here for the most frequently asked questions about Team Communication & other SportsEngine Functions
Q: HOW DO I ADD A 2ND PARENT OR GUARDIAN TO Team Communication on MY SE ACCOUNT?
Option 1: Add a 2nd Email Address to the Account Owner’s profile
Option 2: Add a Guardian Under Your Player’s Profile
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Team Emails and/or Text Messages
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Team Chat on the Mobile App (used for alerts and urgent updates)
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Game and Event Reminders
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RSVP for Events
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Access to Team Calendar, Photos, Volunteer Sign-ups, and more on the Pinnacle Football Website
For desktop instructions, click on the instructions below. From your mobile device, follow the steps at GUARDIAN ADD. Contact your team representative for additional assistance if needed.
Q: How Do I Change the Account Owner in Sports Engine?
A: If your SE account is set up with your Athlete as the Account Owner, parents/guardians will not receive Team Communication or have full access to the football website, team calendar, or messaging features on the mobile app.
Click the instructions below for step-by-step instructions for changing the SE Account Owner from a Player to a Parent or Guardian.
Q: HOW DO I get the Sports Engine MOBILE app?
A: Download the SportsEngine App to your mobile phone for easy access to Team Communication & Alerts + Schedules/Calendars + Game-Day Rosters.
SE For iPhone: https://apps.apple.com/us/app/sportsengine-team-management/id499597400
SE for Android: https://play.google.com/store/apps/details?id=com.sportngin.android
Q: HOW DO I SET UP THE MOBILE APP FOR CALENDAR ACCESS, MESSAGES & REMINDERS?
A: See detailed set-up instructions and trouble-shooting tips in the document below.
Q: How do I turn off the media notifications I get from the SE app?
A: In your SE app, go to account settings and then you can toggle each team's notification settings for media to off. See the following FAQ sheet for detailed instructions.
3. WEBSITE AND TEAM CALENDAR FAQS
Get answers and support here for the most frequently asked questions about
How to Sign In and Use the Website plus how to access the Team Calendar.
Q: HOW DO I SIGN IN TO THE WEBSITE?
A: To gain full access to your Team Pages, Calendar, Photos, and Dibs, you will need to sign in to the Website using your SportsEnging log-in. You can find the sign-in button in the upper right corner of the football website.
For detailed instructions on how to sign in, click on the link below:
Q: WHY CAN'T I SEE EVENTS ON THE WEBSITE CALENDAR?
A: You might not have your team(s) selected in the ‘Show tag Menu’. There is a button below and right of the calendar where you can customize the team events displayed. Make sure all teams your athlete is rostered on and the volunteer roster are both selected.
4. VOLUNTEERING & DIBS FAQS
Get answers and support here for the most frequently asked questions about
DIBS / Volunteering and How to sign up.
Q: WHAT ARE DIBS?
A: Dibs are volunteer shifts or items that need to be filled. All available volunteer opportunities will be posted on the Dibs tab. You can view available Dibs and sign up at any time during the season.
Q: HOW DO I SIGN UP TO VOLUNTEER?
A: Pinnacle Football utilizes the Dibs Tool through SportsEngine to manage our volunteer opportunities and track required volunteer fulfillment. Visit the ‘Dibs’ section of the website at https://www.pinnaclefootball.com/dib_sessions for available volunteer opportunities and select the event you are interested in. Within the opportunity, select the date that matches your schedule and enter the requested information.
Q: WHAT ARE THE VOLUNTEER REQUIREMENTS PER FAMILY?
Q: DO I NEED A SPORTS ENGINE ACCOUNT TO CLAIM A DIB ITEM?
5. FOOTBALL EQUIPMENT & PRACTICES FAQS
Get answers and support here for the most frequently asked questions about
Equipment Provided, Needed, and Heat Acclimatization Safety & Training.
Q: WHAT EQUIPMENT DOES PINNACLE PROVIDE? WHAT DO PLAYERS NEED TO PROVIDE?
A: See below.
Q: Can I use my own helmet and/or pads?
A: Players may use personal helmets & pads under the following conditions:
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Personal helmets and equipment must meet NOCSAE and AIA regulations & safety requirements.
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Helmets must have an up-to-date NOCSAE certification. Youth helmets are not allowed for high school football at any time.
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Personal equipment must be inspected for safety and proper fit and approved by the PHS Equipment Manager prior to use at practices and games.
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Players must turn in a signed Helmet Waiver to their Head Coach prior to use at practice or games.
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Game helmets must be painted Matte White with a White Facemask & White Chin Strap.
- Personal helmets must be reconditioned and recertified every 2 years at players' expense.
Q: WHEN DO PLAYERS BEGIN USING HELMETS & PADS?
A: Official Season Practices begin the first week of school (exact date for Fall 2024 TBD). All players are required to complete 6 days of Arizona AIA Heat Acclimatization Training before dressing in full pads.
Day 1-3: Helmets Only. Players wear Pinnacle practice t-shirts and shorts or 7v7 Uniforms, cleats, and mouthguards.
Day 4-6: Helmets and Shoulder Pads Only. Players wear practice jerseys over pads, shorts, cleats, and mouthguards.
Day 7 forward: Full Pads - including girdle and practice pants.
Q: WHAT IF A PLAYER MISSES A PRACTICE DURING Heat-Acclimatization Training?
A: Players must complete all 6 days of Heat Acclimatization Training before dressing in full pads. Missed practices will simply delay the day they dress in full pads but players can still practice.
Q: CAN I BEGIN PRACTICING IF MY RMA REGISTRATION PAPERWORK ISN'T COMPLETE?
A: NO! Once official practice begins - every player MUST be fully registered on SportsEngine and their RMA status says "Ready for Tryouts".
No player will be allowed to begin Heat Acclimatization Training, practice, or check out equipment until all registration requirements are met.
6. ADDITIONAL FAQS
ATHLETIC FEES
Q: ARE MY ATHLETIC FEES TAX DEDUCTIBLE?
A: For most people, yes, however a definitive answer can only be provided by your personal tax representative. Also, any activities your athlete registers through PV Schools community education eleyo site may also be deductible or matched through corporate matching.
Q: CAN FRIENDS/FAMILY OFFSET THE $200 ATHLETIC FEE REQUIREMENT?
A: Yes. Athletic fees are an approved item that the Arizona tax law allows a credit. Please review the attached PVUSD published flyer and contact your tax professional for additional information if needed.